Mastering Freight: Akash Singel’s Blueprint for Turning Loads into Profits

Akash Singel’s journey from wantrepreneur to entrepreneur is a masterclass in decisive action and strategic risk-taking. As the founder of Faith Transport Service, he transformed the freight industry by embracing opportunities others overlooked. In this Wantrepreneur to Entrepreneur Spotlight, Akash reveals how he built a thriving logistics company by prioritizing execution over excuses, leveraging AI for operational efficiency, and learning hard lessons about profit and cash flow. His story is a testament to the power of saying yes, moving swiftly, and turning industry chaos into a competitive edge.

Hi, Akash! Thanks for joining us today. Tell us about your business. Who do you serve, how do you serve them, and what's the impact that your business and work makes?

We run a transportation and logistics company focused on moving freight efficiently across the U.S. Through Faith Transport Service, we serve shippers, brokers, and supply chain partners who need reliable, on-time delivery of goods.

We operate a large fleet and driver network, allowing us to handle consistent, high-volume freight while maintaining flexibility for urgent and time-sensitive loads. Our approach is straightforward—say yes to opportunities when it makes operational sense, communicate clearly, and execute without excuses.

Tell us about the moment you finally felt like you went from wantrepreneur to entrepreneur.

The shift happened the moment I stopped waiting for perfect conditions and started taking full responsibility for outcomes—good or bad.

Early on, it’s easy to talk big, plan, and blame market conditions, brokers, drivers, or timing. That’s the wantrepreneur phase. The turning point for me was when I committed to saying yes to opportunities, even when they came with risk, and then figuring out execution under pressure.

Describe the moment or period in your life/career that motivated you to make the entrepreneurial leap.

The turning point was when I realized relying on others for income meant limited control over my future. I saw opportunities in trucking where execution mattered more than titles, and instead of waiting, I took the risk and started operating. Once I handled real loads, real problems, and real money on the line, there was no going back.

Describe a tool, service, or software that has been a game-changer for your business. How does it contribute to your success?

A major game-changer for my business has been AI tools like ChatGPT. It helps speed up decision-making, communication, and problem-solving across operations.

In trucking, time is everything. Instead of spending hours writing emails, negotiating responses, or figuring out load strategies, I use AI to draft replies, analyze situations, and make faster decisions. Businesses using tools like ChatGPT report significant productivity gains, often saving close to an hour per day on tasks  .

A real example: when dealing with a load issue or broker negotiation, I use AI to quickly structure a clear, professional response or strategy. What used to take 20–30 minutes now takes 2–3 minutes, and the quality is often better.

We know that success is very often a non-linear path. Tell us about a failure, pivot point, or lesson that changed your course or direction and helped to get you where you are today.

One major lesson came from early operational mistakes—taking loads without fully controlling costs and driver coordination. On paper it looked like revenue, but in reality margins were getting squeezed.

That forced a shift. I stopped chasing volume and started focusing on profitable loads, tighter dispatch control, and better decision-making under pressure.

That pivot changed everything. Instead of just moving freight, we started running a business that actually makes money consistently.

What unconventional strategy did you employ that significantly impacted your business?
One unconventional strategy was operating with a “say yes first, figure it out fast” mindset—within reason. While most carriers avoid uncertain or last-minute loads, we leaned into them.

By building a system to quickly solve driver, routing, and timing challenges, we were able to cover loads others rejected. That helped us build stronger broker relationships and get repeat, higher-paying opportunities.

It wasn’t about being reckless—it was about moving faster than the market and turning chaos into an advantage.

What’s something you wish you knew sooner that you’d give as advice for aspiring or newer entrepreneurs?
I wish I understood earlier that revenue means nothing—profit and cash flow are everything. You can be busy, moving a lot, and still lose money.

I’d tell new entrepreneurs to focus on unit economics from day one, control costs tightly, and don’t chase growth without margin. Also, move fast on decisions—waiting for perfect clarity just slows you down while others take the opportunity.