1179: THIS is how to provide VALUE at every step of the way to attract and RETAIN the best clients w/ Joshua Kiernan
In this episode, Brian Lofrumento sits down with Joshua Kiernan, co-founder and CEO of Mosh JD, to explore how he's revolutionizing HR tech by simplifying the way companies manage job descriptions. Josh shares his journey from being laid off in 2020 to launching a game-changing software that addresses outdated job descriptions, a problem many organizations face but rarely address. From leveraging AI thoughtfully to maintaining simplicity in tech, Josh's approach is practical, strategic, and rooted in real-world challenges.
Tune in to hear Josh's insights on building a business that serves enterprise needs while keeping a startup mindset, and learn how to use simplicity as a competitive advantage.
š” What You'll Take Away For YOUR Business
- š Why simple solutions often outperform complex ones in business operations
- š¤ How to leverage AI thoughtfully to avoid unnecessary complexity
- š¼ The importance of choosing the right co-founder and maintaining strong partnerships
- š How Mosh JD saves companies time and money by automating job description management
- ā” Why onboarding and client retention should be top priorities for any SaaS business
- š” Tools and tech stack insights from an entrepreneur who prioritizes efficiency and affordability
- š How to demonstrate value to clients through tools like ROI calculators
š About Joshua Kiernan
Josh is an entrepreneurial visionary with over a decade of experience in technology sales, HR service delivery, and consulting.
At Mosh JD, Josh and his team are on a mission to address a longstanding challenge often overlooked in the HR tech space – inaccurate and outdated job descriptions. He is committed to eliminating the chaos surrounding job descriptions and fixing broken processes vital to improving hiring outcomes, compensation planning, and overall organizational success.
As Mosh JD grows, Josh continues to thoughtfully integrate AI technology to help Mosh JD’s clients solve meaningful HR and compensation challenges with ease and efficiency.
As an entrepreneur, Josh is driven by his passion for business and ability to simplify complex problems. He's an avid ice hockey player and father who lives in Rhode Island with his wife Julia, two kids McKenzie and Riley, and dog Duke.
šÆ Josh's BEST Piece of Advice for Wantrepreneurs and Entrepreneurs
"Be selective about your partners and co-founders. The right partnership can make or break your business, especially when navigating the inevitable challenges of entrepreneurship."
š¢ Memorable Quotes
- "Simple solutions are the most powerful because they make complex problems easy to manage." — Joshua Kiernan
- "Choose your partners wisely; a great co-founder makes all the difference in the long run." — Joshua Kiernan
- "Success in entrepreneurship is about making your own path, whether you win or lose." — Joshua Kiernan
š” Actionable Takeaways
ā
Simplify your business processes to reduce friction and increase efficiency
ā
Leverage AI only when it adds real value and solves a meaningful problem
ā
Invest time in onboarding to boost customer satisfaction and retention
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Use data-backed tools to demonstrate the value of your product or service
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Be intentional about your partnerships to build a strong foundation for growth
š Links & Resources