1223: Building your company's second brain NATIVELY in Slack w/ Tomas Franc
Tired of answering the same questions over and over? Frustrated that your team's valuable knowledge gets lost in endless Slack channels? In this episode, Tomas Franc, CEO and founder of the NextKS Framework, reveals how to transform your team's scattered "tribal knowledge" into a powerful, scalable, and searchable asset. Tomas breaks down his journey from identifying a common business frustration to building an elegant, AI-powered solution that works with your team's natural workflow, not against it. This episode is a masterclass in product development, human-centric design, and leveraging AI to solve tangible business problems, providing a blueprint for how you can create more efficient, knowledgeable, and self-sufficient teams.
💡 What You'll Take Away For YOUR Business
- Why building technology that integrates into existing workflows (like Slack) is the key to user adoption and real-world results.
- The strategy for building a knowledge base on the fly, without needing perfect documentation from day one.
- How to build a robust AI tool by embracing its current limitations and creating a human-in-the-loop system to handle them.
- Why the most natural form of human communication—questions and answers—is the ultimate model for effective knowledge sharing.
- How to use analytics to reveal hidden risks in your business, like over-reliance on key personnel and skill gaps in your team.
- A founder's framework for using sensitivity analysis to identify the most critical problems to solve for your customers.
📝 About Tomas Franc
Tomas Franc is the CEO and Founder of the NextKS Framework, a Slack-native platform designed to help teams access and share knowledge at scale using AI-powered retrieval. With over eight years of experience in knowledge sharing and a 24-year background in localization, Tomas brings deep expertise in collaboration, automation, and process design.
Before launching NextKS, he was Lead Sales Solutions Architect at Lokalise, where he guided global brands—such as Sony Ericsson and leaders in automotive and fintech—in building agile localization workflows. He is known for turning complex, fragmented systems into streamlined, scalable solutions.
Tomas won the LocWorld Process Innovation Challenge in 2017 and frequently speaks at LocWorld conferences, sharing insights on scaling teams, optimizing knowledge flow, and operational efficiency.
🎯 Tomas’s BEST Piece of Advice for Wantrepreneurs and Entrepreneurs
"Believe in yourself and be persistent."
📢 Memorable Quotes
- "AI is like a very knowledgeable child. And if we are aware of these flaws and we have built-in processes what to do in case it's not perfect, then this is a robust and usable solution."
- "I realized that it's not really a technology, it's the nature of human interaction. And if yes, technology can support that entire process, but it must not be for the sake of technology, it must be supportive of what is natural to people."
💡 Actionable Takeaways
- When considering new software for your business, prioritize tools that integrate with platforms your team already uses daily.
- Instead of waiting for perfect documentation, start building your company's knowledge base by simply capturing the questions and answers that happen organically.
🔗 Links & Resources
